Privacy policy – Veltec – Kirby vacuum cleaner specialist

Personal data which are processed

Veltec Kirby specialist, from now on called Veltec can process personal data about you, because you use the services of Veltec, and / or because you provide Veltec with a contact form on the website. Veltec can process the following personal data:

– First and last name

– Address data

– Phone number

– E-mail address

– IP address

– Bank account number

Why Veltec needs data

Veltec uses your personal data in the context of carrying out an order agreement with you, usually consisting of online sales of our products.

In addition, Veltec can process your data to be able to contact you by telephone if you request it, and / or to be able to contact you in writing (by e-mail and / or by mail) if you can not be reached by telephone.

How long Veltec stores data

Veltec does not store your personal data for longer than is strictly necessary to achieve the goals for which your data is collected.

– We must keep our administration with your invoice, payment and order data for 7 years from the tax authorities. After that, we only use anonymous data for internal reports.
– If you have subscribed to the newsletter or have given permission to receive personalized messages, we will retain that permission until you unsubscribe. Even if you decide at a certain moment that you no longer wish to receive the newsletter or personalized messages, we will retain the withdrawal of your request. After that period we only use your data anonymously, for internal reports.

Google Analytics data

The standard period for data that is collected from cookies or advertisements is 26 months. Do you want your data to be deleted immediately after you have visited Contact us via After processing the data, it takes 24 hours before your data is actually deleted.

Share with others

Veltec only provides your personal data to third parties if this is necessary for the execution of an agreement with you, to map website visits or to comply with a legal obligation.

Mapping website visits

The Veltec website keeps track of general visitor data, including the IP address of your computer and the time of retrieval and data that your browser sends. This data is used for analyzes of visitor and click behavior on the website. Veltec uses this information to improve the operation of the website. This data is anonymised as much as possible and if necessary provided to third parties.

In addition, we and our advertising networks and media agencies can show your ads. This is done on the basis of your previous visits to our websites and the websites of third parties. We and our advertising networks and media agencies collect your surfing, searching and buying behavior based on cookie techniques, your IP address and the advertising number that is linked to the device you are surfing with.

Finally, there is the possibility that Veltec will provide your personal data if Veltec is obliged to do so as a result of a court order or other legal obligation, a summons or a lawsuit or if this is otherwise legally required, or if we believe that it is necessary to defend our rights, for example to prevent or combat illegal activities or violations of our policies.


The purpose of registering personal data by Veltec is to map the activities and needs of our customers. We can use this information to improve our products and services. We provide the data to third parties such as media agencies, so that we can give personal advice or show targeted advertisements, for example based on your interest in certain products.

What is a cookie?

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. If you agree, the file will be added and the cookie will help analyze internet traffic or let you know when you visit a particular website. Overall, cookies help us to provide you with a better website by allowing us to monitor which pages you find useful and which do not.

A cookie does not in any way give us access to your computer or any information about you, with the exception of the data you choose to share with us.

What cookies do we use?

Functional cookies or necessary cookies
These types of cookies ensure that our web shop functions properly. You can think of functionalities such as the shopping cart or the check-out process.

Advertising cookies
Advertising cookies enable us to show you relevant offers of products that you find interesting or have already viewed. In addition, we use these cookies to keep track of which advertisements you have already seen.

Analytical cookies
With these cookies we measure statistics in our webshop. The data that emerges from these analyzes is completely anonymous. For example, we can see how many visitors our website had in 1 day, but not what people visited our website.

Don’t you want us to use your cookies?

Most web browsers automatically accept cookies, but you can usually change your browser settings to refuse cookies if you prefer. This may prevent you from taking full advantage of the website.

View here per browser how to change the cookie settings:

– Chrome
– Firefox
– Safari
– Internet Explorer

Google Analytics

Veltec uses Google Analytics to keep track of how users use the website and how effective Veltec Adwords ads on Google are search result pages. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google’s privacy policy for more information. You also find the privacy policy of Google Analytics here. Google uses this information to keep track of how our website is used, to provide reports on the website to Veltec and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Veltec has no influence on this. Veltec has not granted Google permission to use Analytics information obtained via Veltec for other Google services.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can send a request for access, correction or deletion to Veltec will respond to your request as soon as possible, but within four weeks.


Veltec takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The website of Veltec uses a reliable SSL certificate to ensure that your personal data is not in the wrong hands.

If you have the impression that your data is not secure or that there are indications of misuse, or if you would like more information about the security of personal data collected by Veltec, please contact Veltec via

Veltec can be reached as follows:

Address: Wanraaij 29 M, 6673 DM, ANDELST
Chambre of Commerce Number (KVK): 39086156
Phone: +31 (0) 36 260 0061