{"id":3711,"date":"2018-10-05T14:10:06","date_gmt":"2018-10-05T12:10:06","guid":{"rendered":"https:\/\/www.veltec.eu\/customer-service\/"},"modified":"2026-03-02T14:33:42","modified_gmt":"2026-03-02T12:33:42","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.veltec.eu\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7zxoi-9237fb34409ded3af3f5e8272d6b2973\">\n.flex_column.av-7zxoi-9237fb34409ded3af3f5e8272d6b2973{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-7zxoi-9237fb34409ded3af3f5e8272d6b2973 av_one_full  avia-builder-el-0  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jn2rdjta-bc26aeb7ab6f07cee0c4d1162d993832\">\n.avia-image-container.av-jn2rdjta-bc26aeb7ab6f07cee0c4d1162d993832 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-jn2rdjta-bc26aeb7ab6f07cee0c4d1162d993832 .av-caption-image-overlay-bg{\nopacity:0.4;\nbackground-color:#6786a1;\n}\n.avia-image-container.av-jn2rdjta-bc26aeb7ab6f07cee0c4d1162d993832 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-jn2rdjta-bc26aeb7ab6f07cee0c4d1162d993832 av-styling- avia-align-center  avia-builder-el-1  avia-builder-el-no-sibling  noHover av-overlay-hover-deactivate'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><div class=\"av-image-caption-overlay\"><div class=\"av-caption-image-overlay-bg\"><\/div><div class=\"av-image-caption-overlay-position\"><div class=\"av-image-caption-overlay-center\"><\/div><\/div><\/div><img decoding=\"async\" fetchpriority=\"high\" class='wp-image- avia-img-lazy-loading-not- avia_image ' src=\"https:\/\/www.veltec.eu\/wp-content\/uploads\/2018\/09\/hero_customer_services_3.jpg\" alt='' title=''   itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9dtz6-1a9e29acae5b2e09e007b82897f3e1c4\">\n.flex_column.av-9dtz6-1a9e29acae5b2e09e007b82897f3e1c4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-9dtz6-1a9e29acae5b2e09e007b82897f3e1c4 av_one_full  avia-builder-el-2  el_after_av_one_full  el_before_av_one_fifth  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-jmbr3ff1-cd503ac78afdf23ce686f866562eada3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2>Veltec Kirby Specialist<\/h2>\n<p>Customer service. Experts and skilled.<\/p>\n<p>Veltec Kirby Specialist has its own service department. Here an enthusiast and expert team is ready to answer all your questions. Each member of the team has its own area of expertise, so that you will always receive detailed information.<\/p>\n<p>Our employees are frequently trained in order to inform and advise you even better. The specialisations are subdivided in various groups. (Customer service general), (Technical support), and the (Break down service).<br \/>\nWe gladly will learn from you what goes well but also points of improvement so that we can be of service as good as can be.<\/p>\n<p>We are ready for you on working days between 09:00 and 17:00 hours on the phone number below.<\/p>\n<h4>Of course you also reach our Customer service by email.<\/h4>\n<p>Customer service:\u00a0+31 (0) 36 260 00 61<\/p>\n<p>Mailing address: <span class=\"\" style=\"font-family: Century Gothic;\">Wanraaij 29 M\u00a0 <\/span><span class=\"\" style=\"font-family: Century Gothic;\">6673 DM ANDELST\u00a0 <\/span><span class=\"\" style=\"font-family: Century Gothic;\">Netherlands<\/span><\/p>\n<p>Warehouse: <span class=\"\" style=\"font-family: Century Gothic;\">Wanraaij 29 M\u00a0 <\/span><span class=\"\" style=\"font-family: Century Gothic;\">6673 DM ANDELST\u00a0 <\/span><span class=\"\" style=\"font-family: Century Gothic;\">Netherlands<\/span><\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gqa1e-223fcada78285c204eba15a49b23dd00\">\n.flex_column.av-gqa1e-223fcada78285c204eba15a49b23dd00{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-gqa1e-223fcada78285c204eba15a49b23dd00 av_one_fifth  avia-builder-el-4  el_after_av_one_full  el_before_av_four_fifth  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jn3anh3w-623bce81d3d498d010134b0678b9fe01\">\n.av_font_icon.av-jn3anh3w-623bce81d3d498d010134b0678b9fe01{\ncolor:#6786a1;\nborder-color:#6786a1;\n}\n.avia-svg-icon.av-jn3anh3w-623bce81d3d498d010134b0678b9fe01 svg:first-child{\nstroke:#6786a1;\nfill:#6786a1;\n}\n.av_font_icon.av-jn3anh3w-623bce81d3d498d010134b0678b9fe01 .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-jn3anh3w-623bce81d3d498d010134b0678b9fe01 avia_animate_when_visible av-icon-style-border avia-icon-pos-right avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue854' data-av_iconfont='entypo-fontello' aria-hidden=\"true\" ><\/span><\/span><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ybmq-735723168ec1b63139f20fa9e3e5d66d\">\n.flex_column.av-9ybmq-735723168ec1b63139f20fa9e3e5d66d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-9ybmq-735723168ec1b63139f20fa9e3e5d66d av_four_fifth  avia-builder-el-6  el_after_av_one_fifth  el_before_av_one_full  flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-jn3amtzv-53739c77c534023f4c3153a9fd5104a3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Customer service: \u00a0 <strong>\u00a0\u00a0\u00a0\u00a0 +31 (0)36 260 00 61\u00a0<\/strong><br \/>\nTechnical service:<strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 +31 (0)36 540 20 40<\/strong><\/p>\n<p>E-mail:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong><a href=\"mailto:info@veltec.eu\">info@veltec.eu<\/a><\/strong><\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8ps8i-a4b47fbe51ea1572303b44b9b389825e\">\n.flex_column.av-8ps8i-a4b47fbe51ea1572303b44b9b389825e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-8ps8i-a4b47fbe51ea1572303b44b9b389825e av_one_full  avia-builder-el-8  el_after_av_four_fifth  el_before_av_one_fifth  first flex_column_div av-zero-column-padding  '     ><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gqa1e-223fcada78285c204eba15a49b23dd00\">\n.flex_column.av-gqa1e-223fcada78285c204eba15a49b23dd00{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-gqa1e-223fcada78285c204eba15a49b23dd00 av_one_fifth  avia-builder-el-9  el_after_av_one_full  el_before_av_four_fifth  first flex_column_div av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jn3anh3w-fd83ccacdd58b37c45d6939fab3ea051\">\n.av_font_icon.av-jn3anh3w-fd83ccacdd58b37c45d6939fab3ea051{\ncolor:#6786a1;\nborder-color:#6786a1;\n}\n.avia-svg-icon.av-jn3anh3w-fd83ccacdd58b37c45d6939fab3ea051 svg:first-child{\nstroke:#6786a1;\nfill:#6786a1;\n}\n.av_font_icon.av-jn3anh3w-fd83ccacdd58b37c45d6939fab3ea051 .av-icon-char{\nfont-size:40px;\nline-height:40px;\nwidth:40px;\n}\n<\/style>\n<span  class='av_font_icon av-jn3anh3w-fd83ccacdd58b37c45d6939fab3ea051 avia_animate_when_visible av-icon-style-border avia-icon-pos-right avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue821' data-av_iconfont='entypo-fontello' aria-hidden=\"true\" ><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-9ybmq-735723168ec1b63139f20fa9e3e5d66d\">\n.flex_column.av-9ybmq-735723168ec1b63139f20fa9e3e5d66d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-9ybmq-735723168ec1b63139f20fa9e3e5d66d av_four_fifth  avia-builder-el-11  el_after_av_one_fifth  el_before_av_hr  flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-jn3amtzv-8d8ef57d1acdd943f918a97d6d4dc495 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><div class=\"\"><span class=\"\" style=\"font-family: Century Gothic;\">Veltec Kirby Specialist<br \/>\nWanraaij 29 M<\/span><\/div>\n<div class=\"\"><span class=\"\" style=\"font-family: Century Gothic;\">6673 DM ANDELST<\/span><\/div>\n<div class=\"\"><span class=\"\" style=\"font-family: Century Gothic;\">Netherlands<\/span><\/div>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ky0781iq-be2433e0b34fb03ea3a49b8c39bc16db\">\n#top .hr.hr-invisible.av-ky0781iq-be2433e0b34fb03ea3a49b8c39bc16db{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-ky0781iq-be2433e0b34fb03ea3a49b8c39bc16db hr-invisible  avia-builder-el-13  el_after_av_four_fifth  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-ky0793zs-bc64ebd1d33c03346a1729933e2ee7e4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Veltec\u2019s a major supplier of the most high-end\u00a0<a href=\"https:\/\/www.veltec.eu\/en\/kirby-vacuum-cleaner\/\">Kirby vacuum cleaners<\/a> and accessories. We have been supplying Kirby vacuum cleaners to private individuals and companies for more than 25 years. Our Kirby vacuum cleaner web shop serves all original and revised Kirby vacuum cleaners and accessories. Our Kirby Vacuum Cleaner web shop has more than 180 original vacuum cleaner products in stock. Therefore, <a href=\"https:\/\/www.veltec.eu\/en\/kirby-vacuum-cleaner-bags\/\">Kirby vacuum bags<\/a>, professional Kirby vacuum cleaners and original Kirby spare parts are never more than a few clicks away. As an extra service we offer you the most helpful Veltec Kirby vacuum instructional videos. All products are easy to buy at our Kirby web shop. If you order your Kirby product today, it will be delivered within 3 working days.<\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6u01i-294e84c5e5ccbb05371eb2d59b098352\">\n#top .hr.hr-invisible.av-6u01i-294e84c5e5ccbb05371eb2d59b098352{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-6u01i-294e84c5e5ccbb05371eb2d59b098352 hr-invisible  avia-builder-el-15  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-44337 size-full\" src=\"https:\/\/www.veltec.eu\/wp-content\/uploads\/2021\/12\/Veltec-log-groot-e1537260889125.png\" alt=\"Customer service\" width=\"200\" height=\"60\" \/><\/p>\n<p><!-- TrustBox widget - Starter --><\/p>\n<div class=\"trustpilot-widget\" data-locale=\"en-GB\" data-template-id=\"5613c9cde69ddc09340c6beb\" data-businessunit-id=\"4e1b158d00006400051028e4\" data-style-height=\"100%\" data-style-width=\"100%\" data-theme=\"light\"><a href=\"https:\/\/uk.trustpilot.com\/review\/www.veltec.eu\" target=\"_blank\" rel=\"noopener noreferrer\">Trustpilot<\/a><\/div>\n<p><!-- End TrustBox widget --><\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3711","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.1 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Customer Service - Veltec Kirby specialist<\/title>\n<meta name=\"description\" content=\"Do you have a question? 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